All sales are final.  No returns or exchanges. 

- Paintings will be shipped within 14 business days of the order.

- Please allow up to 2 weeks for domestic orders and 3 weeks for international orders.

Customers are responsible for providing a correct and valid address for delivery.  

Please direct all inquiries to

 *** Once the order is placed, you will receive an email with instructions for pet photo submission.  Your pet portrait will begin after photography is received and approved. 

Please allow up to two weeks for domestic orders and three weeks for international orders.